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Facilities Support

Facilities support to lighten your workload

We make it easier for you to stay on track. From covering absences and handling front-of-house to admin tasks and ordering supplies, we support your FM function with support you can count on.

Service benefits:

  • Extra resource without the recruitment hassle
  • One partner for multiple functions – reception, admin, procurement and more
  • Quick, reliable support you can trust

      A NuServe operative cleaning an office carpet.

      Reliable, low-hassle support for your FM team

      Your FM team doesn’t need replacing, it needs supporting. We step in to handle the day-to-day tasks, cover gaps and reduce admin pressure, so you can stay focused on strategic priorities. We work as part of your team, integrating smoothly to make facilities support feel lighter, calmer and easier to manage.

       

      Overview

      Plant Care & Landscaping

      Interior plants and grounds maintained end-to-end. We keep your building green, cared for and ready to make a great first impression.

       

      Building Maintenance

      We source and manage specialist trades on your behalf to keep things moving whilst taking the admin and chasing off your plate.

       

      Reception Services

      Friendly, professional, people-first front desk teams who create calm, well-managed entrances and take care of the little things behind the scenes.

       

      We don’t have clients, we have partners

      Here are some of the businesses for which we have provided carpet cleaning services:

      “I am extremely happy with the level of service which we are receiving across all of our UK sites, the standard is high, and we will look to push even further in 2025 to achieve excellence. I am particularly impressed with the money saved on consumables and Cindy has worked hard to get the team up to speed with ensuring we only ordering what is required and not wasting money. I look forward to seeing what further initiatives are brought to the table in the coming months.”

       

      Jodie Pamphlett, AXA XL

       

      FAQs

      Carpets should be vacuumed at least twice a week, and even more regularly in high traffic areas. When it comes to deep cleaning them, we recommend doing so every three to six months to keep them in optimal condition.

      Prices vary according to a number of factors, such as the size of the premises, level of cleaning required, equipment needed and the pay rates agreed for the team. Ask us for a quote and we will tailor a service to meet your needs.

      Wet extraction carpet cleaning

      With wet extraction carpet cleaning, liquid detergent is forced under pressure deep into the fibres of the carpet, lifting out the grime. It can take a few hours for the carpet to dry out after wet extraction carpet cleaning. We apply four types of wet extraction carpet cleaning: water-based steam cleaning, hot water extraction, foam extraction, rotary shampoo cleaning.

      Dry extraction carpet cleaning

      Dry extraction carpet cleaning involves spraying chemicals with little moisture into the carpet, where they bond with the dirt particles and form a crystalline powder, which can then be vacuumed out. There is no need to wait for the carpet to dry out.

      All your cleaning services, one partner

      Window Cleaning
      Crystal-clear windows to uplift your building's image and create a brighter workspace
      Deep Cleaning
      One-off intensive cleans for those places that need a bit of extra TLC every once in a while
      Washroom Hygiene
      Fresh, clean washrooms to protect health, prevent complaints and reflect positively on your standards
      Waste Management
      Efficient, responsible waste handling and recycling that maintains compliance and supports your sustainability goals
      Pest Control
      Professional pest prevention and control that protects your building and maintains high health standards
      Supplies
      Fully stocked bathrooms and kitchens that are automatically replenished, so your building never runs out of the basics

      Why FMs choose NuServe for all-round support

      Trust-Based Partnership

      We’re your partners, not just contractors. We proactively manage your facilities so you spend less time chasing suppliers and more time on what matters.

       

      Highly Trained Specialists

      Our teams are trained across core facilities disciplines – whether it’s technical issues or guest services, you get consistency and competence throughout your building

       

      B Corp Certified

      As a certified B Corp, we embed social and environmental responsibility into every part of our work, not just what we say

       

      Let’s elevate your
      building cleaning together

      With dedicated Account Managers supporting our clients across all aspects our services, we will work closely with you to guarantee the high standards we’re known for, so you can focus on what matters.

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